Game and Conduct Management

Effective Conduct Management

A direct link exists between conduct management and risk/safety management, particularly in relation to respect and attitude in the sport of hockey. Game and Conduct Management is about the management of people whether it is dealing with injuries, hockey related activities, Respect in Sport, or abuse and harassment. Hockey Alberta plays a key role in assisting local minor hockey associations in providing them with resources, guidelines and explanations, as well as helping them to develop and implement mechanisms for dispute resolution.

Guide to Effective Conduct Management >

Fair Play Means Safety for All

Hockey Alberta is committed to providing a safe environment for everyone involved in the game.

Any form of bullying, harassment, or abuse – whether physical, emotional or sexual – of any participant in any program is unacceptable.

It can happen between peers, younger and older players, or adults and young players. Each association, team, parent, volunteer and staff member is expected to take all reasonable steps to safeguard the welfare of participants – especially young participants – and protect them from any form of violence. There is a shared responsibility with parents and guardians to nurture the physical and emotional well-being of our players.

Dealing with Abuse, Harassment and Bullying >

Safety Requires Teamwork >

Child-Youth and Family Enhancement Act >


Screening is an on-going process designed to identify any person (volunteer or staff) who may harm children or vulnerable persons. Volunteer screening serves two main purposes:

  • to create and maintain a safe environment
  • to ensure an appropriate match between volunteer and task

Volunteers frequently have a highly public role on behalf of hockey associations; they are persons that parents and children dealing with the association see first and most often. Volunteer screening is being adopted by a growing number of organizations. The process includes assessing risk, writing position descriptions, discerning suitability of an individual for a given task, providing training and, when necessary, modifying the setting and arrangement of task.

All members of the Association’s Board of Directors, coaching, training, refereeing and management staff play a significant role in the implementation process. All pieces in a coordinated approach must work together to make a whole.


Risk Management and Insurance

Risk Management is the process by which an organization identifies, assesses, controls and minimizes the risk of bodily injury or financial loss arising from its activities. In hockey, Risk Management is the process by which a Branch or Association reviews its activities, programs and operating procedures (including buildings and staff) to identify, understand and insure against the everyday risks in operating an organized hockey program. In many organizations the turnover rate of volunteers is relatively high and a strategic planning process is limited to the one, two or three-year term of the executive in office at the time. This causes focus to shift on the immediate problems and actions and often does not allow for the development of long term plans. Effective Risk Management is planned over the long term to provide foundation and direction for changes in activities, attitudes, objectives and situations. For more details on Risk Management, click here.

Having proper Insurance coverage in place is also a key aspect of Risk Management. There are different types of insurance that may be required to help support a hockey organization and its various members.

Hockey Canada Insurance Options >

Safety Management

Safety Management involves proper planning and preparation on and off the ice with regard to any issues that could impact the health, safety or well-being of players, coaches, trainers, parents, officials or anyone else involved in the game. Safety Management includes everything from examining the physical surroundings at the arena, to utilizing age appropriate practice drills on the ice, to proper planning for travel and accommodations at out of town games or tournaments. For more details on Safety Management, please click to view the following topics:

On-Ice Safety
Emergency Planning & First Aid
Off-Ice Safety

Societies Act, Bylaws, Policies, Procedures

Part of good governance is understanding how bylaws, policies, and procedures all fit together and how your association or club team fits within the Societies Act and Hockey Alberta. In general, the hierarchy can be summarized as follows:

1. Society/ Societies Act: To be a member of Hockey Alberta as a Minor Hockey Association you must be incorporated as a society under the Province of Alberta. Club teams do not have to be incorporated under the Societies Act but is recommended.


2. Bylaws: Bylaws are your governing rules and they should not contradict each other. Your bylaws must contain certain information and criteria to meet the requirements outlined in the Societies Act if you are going to become a registered society


3. Policies: Policies are documented statements that guide decision making for the organization. They must line up with your bylaws.


4. Procedures: Procedures explain how a task is to be done. The task tends to be the result of a policy but not always. Your procedures should always fit within your policies.


The Sport Law Group provides many articles on Governance, Legal, Leadership, Planning, Strategy and other topics:

ARTICLE: Bylaws vs Policies

CHECKLIST: Good Governance