Game and Conduct Management


A direct link exists between conduct management and risk/safety management, particularly in relation to respect and attitude in the sport of hockey. Game and Conduct Management is about the management of people whether it is dealing with injuries, hockey related activities, Respect in Sport, or abuse and harassment. Hockey Alberta plays a key role in assisting local minor hockey associations in providing them with resources, guidelines and explanations, as well as helping them to develop and implement mechanisms for dispute resolution.

Guide to Effective Conduct Management >

Risk Management

Risk Management is the process by which an organization identifies, assesses, controls and minimizes the risk of bodily injury or financial loss arising from its activities. In hockey, Risk Management is the process by which a Branch or Association reviews its activities, programs and operating procedures (including buildings and staff) to identify, understand and insure against the everyday risks in operating an organized hockey program.

In many organizations the turnover rate of volunteers is relatively high and a strategic planning process is limited to the one, two or three-year term of the executive in office at the time. This causes focus to shift on the immediate problems and actions and often does not allow for the development of long term plans. Effective Risk Management is planned over the long term to provide foundation and direction for changes in activities, attitudes, objectives and situations.

For more details on Risk Management, click here.


Having proper Insurance coverage in place is also a key aspect of Risk Management. There are different types of insurance that may be required to help support a hockey organization and its various members.

Click here for a summary of Insurance options available in conjunction with Hockey Canada.

Safety Management

Safety Management involves proper planning and preparation on and off the ice with regard to any issues that could impact the health, safety or well-being of players, coaches, trainers, parents, officials or anyone else involved in the game. Safety Management includes everything from examining the physical surroundings at the arena, to utilizing age appropriate practice drills on the ice, to proper planning for travel and accommodations at out of town games or tournaments.

For more details on Safety Management, please click to view the following topics:

On-Ice Safety
Emergency Planning & First Aid
Off-Ice Safety

Abuse and Harassment

Hockey Alberta has adopted policy and procedures on Unacceptable Conduct for use within the Branch. Hockey Alberta will apply these policies specifically to the volunteers, staff and programs directly controlled by Hockey Alberta

It is REQUIRED that each Minor Hockey Association and each team above minor hockey implement a similar policy. Associations may adapt the Hockey Alberta policy to meet their specific needs.

It is expected that every member will take action to prevent any type of Harassment and /or Abuse within the confines of the organization.

For more details on Hockey Alberta’s policy, processes and expectations with regard to Abuse, Harassment and Unacceptable Behaviour, click here.

Societies Act

A Society is an incorporated group of five or more people who share a common recreational, cultural, scientific, or charitable interest. The Societies Act regulates societies incorporated in Alberta.

Incorporation is not mandatory; the decision up to each group. There are several advantages to incorporating a group:

  • Members of societies may not be held responsible for the debts of the society.
  • Societies may own property and may enter into contracts under the society’s name, as opposed to its individual members entering into a contract.
  • The public’s perception of a society is that an incorporated group has a more formal, permanent status than an unincorporated group.

Note: Societies may not incorporate primarily to carry on a trade or business.

Occasionally, society members disagree on how to handle internal matters. Corporate Registry does not supervise the conduct of societies, nor does it provide a counseling service on matters other than forms and the documents filed with them. Societies must be prepared to resolve their own internal disputes. To ensure that internal disputes are handled fairly, Corporate Registry recommends including a bylaw outlining an arbitration procedure.

For more information on the Societies Act, or for the steps involved and forms required to incorporate a Society, please go to the Service Alberta website.


Appendix 1 - Arena Use agreement

Appendix 2 - Child-Youth and Family enhancement Act

Appendix 3 - Conduct Management Template

Appendix 4 - Bylaw Guide Template