Independent Third Party Complaint Process
Hockey Alberta is committed to providing safe, respectful, and inclusive hockey environments for all participants.
If you have experienced or witnessed maltreatment in hockey, there is an independent process available to report your concerns.
Reporting a Concern
Hockey Canada’s Independent Third Party (ITP) provides a confidential reporting process for concerns involving maltreatment, including abuse, harassment, discrimination, and other harmful behaviours.
You do not need to determine whether your concern meets the definition of maltreatment before submitting a report. The ITP will review the information provided and determine the appropriate next steps.
Submit a Complaint to the ITP
What Happens After You Submit?
Once a complaint is received, the ITP will:
- Review the information provided and determine whether the concern falls within its jurisdiction.
- Contact you if additional information is needed.
- Determine the appropriate next steps, which may include further review, investigation, or referral to the appropriate organization.
Not every complaint will result in an investigation. If a concern falls outside the ITP’s jurisdiction, it may be redirected to Hockey Alberta or the appropriate member association for review.
Other Reporting Options
Not all conduct concerns fall within the ITP’s jurisdiction. Local Minor Hockey Associations are responsible for managing many team-level and association-level conduct concerns under their own policies and procedures.
If you are unsure where to report a concern, Hockey Alberta can provide general guidance on available reporting pathways.
